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Our goal is to provide you with the best possible service and your input is vital to our success.
Please help us serve you and others better by taking a few minutes to answer the questions below.
Thank you for responding - Marketing Department


On a scale of 1 to 5 with 5 being the most satisfied, please rate us on the following items
Description/Identification of Survey Item
Scale
 
1
2
3
4
5
Staff is courteous and helpful
If you have called in, was our staff friendly and helpful on the phone
Do our services meet your needs
Would you recommend PPS to other businesses
Staff is informative
PPS makes the mailing process easier
Staff is knowledgeable
A timely response was provided
Services are cost competitive
My overall experience was positive
What services do we perform for you
PRESORT
METER
BULK
STATEMENTS
OTHER
Would you be interested in PPS developing a service to provide you with Business Reply Envelopes at a discounted rate
YES
NO
Would you be interested in PPS developing a service to provide you with Electronic Billing for your statements at a discounted rate
YES
NO
Would you be interested in PPS developing a service to provide you with a full Marketing Design & Campaign Package
YES
NO
Would you be interested in PPS developing a service to provide you with Full Service Online Printing, Direct Mail & List Processing
YES
NO
Would you be interested in PPS developing a service to provide you with E-mail Marketing options
YES
NO
Would you be interested in PPS developing a service to provide you with FedEx service
YES
NO
Please feel free to share your comments.


If you feel we fell short in meeting your expectations, please describe the situation.


As a result of your experience with PPS, what service-related improvements can you recommend?


Suggestions for additional improvements are appreciated.

         


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